RWJBarnabas Health
Job Overview:
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations.
PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks.
The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Qualifications:
Required:
High School Diploma or General Education Degree (GED)Relevant experience and/or training, or equivalent combination of education and experienceDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communications skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environmentPreferred:
Associates Degree or Bachelor s DegreePrevious medical receptionist experience or background in general officeKnowledge of medical terminology and electronic medical record (EMR) systemsScheduling Requirements:
Shift Working:
Schedule will vary per needs of the sites and the availability of employeeFlexibility requiredDay ShiftPer Diem
Essential Functions:
Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certifications as necessaryOther Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity EmployerAbout the Company:
RWJBarnabas HealthWebsite:
https:
//www.
rwjbarnabashealthcareers.
org.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations.
PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks.
The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
Qualifications:
Required:
High School Diploma or General Education Degree (GED)Relevant experience and/or training, or equivalent combination of education and experienceDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communications skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environmentPreferred:
Associates Degree or Bachelor s DegreePrevious medical receptionist experience or background in general officeKnowledge of medical terminology and electronic medical record (EMR) systemsScheduling Requirements:
Shift Working:
Schedule will vary per needs of the sites and the availability of employeeFlexibility requiredDay ShiftPer Diem
Essential Functions:
Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certifications as necessaryOther Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity EmployerAbout the Company:
RWJBarnabas HealthWebsite:
https:
//www.
rwjbarnabashealthcareers.
org.
Estimated Salary: $20 to $28 per hour based on qualifications.
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