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Access service rep

Company Name:
Meridian Health
This position is assists uninsured/under-insured patients with determining the best financial services options available through either federal/state programs.
You will be working with our patients and their families to create and maintain accurate electronic records while assisting them in navigating and interpreting financial and insurance information along the way.
This role will allow you to apply your skills and competencies while building your career within New Jersey's premier health-care system.
Discussing relevant information with patients, caregivers, family members and through informal interviewing, gathering the appropriate data necessary for accurate and complete records.
Inputting patient demographics and other relevant data into hospital information systems accurately and comprehensively.
Navigating multiple systems simultaneously while maintaining detailed, thorough and error free data entries.
Supporting the accuracy of patient's lifetime clincale record and financial data to ensure timely and successful reimbursement.
Educating patients while assisting them in navigating health-care forms, policies and procedures.
Experience and knowledge of ICD, CPT, and medical coding is preferred.
Previous experience and knowledge within health-care registration and /or scheduling is preferred.
Previous retail, hospitality and/or customer service industry experience is preferred.
Strong computer skills and ability to navigate multiple systems simultaneously with complete accuracy of data entires are required.
Proficiency with MS office (Word, Excel, Outlook) are required.
Proficiency with insurance eligibility/authorization systems is preferred.
The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients, their families and their caregivers, an acute attention to detail, and exceptional focus on teamwork, and the ability and passion to deliver the highest quality of service based on a strong sense of patient focus are all required.
Bi-lingual English/Spanish a must.
Must be willing to work in Central and Northern Monmouth County.

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