Avaya Telecom Specialist

Robert Half is working with an excellent client in search of an Avaya Telecommunications Specialist! The ideal candidate will pretty much be an Avaya product expert with a strict focus on telecommunication support and implementation with the latest and greatest Avaya technologies. The client will be rolling out the newest versions of Avaya Core and the latest upgraded VoIP tools for the end client. If you see yourself as an Avaya guru, this position is local OR remote (must at least live in NJ), so apply now or send your resume to Matthew Fox at mattew.fox@rht.com!
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Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
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Req ID: 02760-0010631835
Functional Role: Telecommunications Specialist
Country: USA
State: NJ
City: Wall
Postal Code: 07719
Compensation: $30.00 to $35.00 per hour
Requirements: - BA or BS in a computer-related field, or equivalent system administration certification experience - 5+ years' experience in Avaya voice/data communications - Avaya ACIS, ACSS certifications a plus - Expert knowledge of VoIP Telephony, Avaya Communication Manager, AES, Avaya System/Session Manager - Expert knowledge in Avaya Call Management System (CMS) - Strong knowledge of latest Avaya gateways - Knowledge of Call Detail Record products (CDR) - Knowledge of Call Recording Technology - Knowledge of Voice Network Monitoring tools - Strong knowledge of networking principles to include basic understanding of TCP/IP, IP subnetting, VLANs, Ethernet, routing and switching, DHCP, DNS and QoS - Experience with voice carrier networks - Experience with large scale call center environments - Strong problem solving and analytic skills to isolate problems, recommend solutions and implementation of solutions - Excellent written and verbal communication skills. - Excellent analytical skills and the ability to apply them towards the investigation of existing installations. - Must be able to communicate effectively with technical and non-technical audiences. - Should have an understanding of current industry trends and their advantages with ability to right fit into an existing environment. - Must be a self-starter with the ability to work independently and in a collaborative team environment. - Must have reliable transportation.

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